Canadian Imperial Bank of Commerce (CIBC)

• Mail-Flow Rerouting: Designed and implemented criteria-based routing for 70,000+ users, transitioning from centralized mail transport.
• Sensitive Email Purging: Automated purging of sensitive emails using Purview retention labels and sensitive info types for 14,000+ users.
• Security Posture: Improved organization's Defender Secure Score from 40% to 72%, exceeding benchmarks by 30% compared to similar-sized organizations.
• Data Resiliency: Implemented air-gapped, immutable backups for Exchange, OneDrive, SharePoint, and Teams for cyber-attack recovery.
• Business Continuity: Deployed ProofPoint Continuity to maintain uninterrupted email communications during prolonged outages.
• PowerShell Automation: Developing and maintaining scripts for bulk operations, reporting, and lifecycle management across M365 workloads.

Sherweb Inc.

• Cross-Industry Expertise: Supported a diverse portfolio of enterprise clients (1000+ users) including law firms, financial institutions, tech companies, educational institutes, and government organizations, working directly with IT leadership and C-suite executives.
• Product Specialization: Deep expertise across Exchange Online, Defender, Purview, Entra ID, and Teams/OneDrive/SharePoint.
• Escalation Management: Managed client escalations and collaborated with product engineering teams to deliver premier-level resolutions.

Innovative IoT solution to monitor beehive health in harsh Canadian climates. Selected in top 40 teams at Fleming College Innovation Showcase.

• Led a team of four to capture temperature/humidity data via Raspberry Pi sensors.
• Automated reports and alerts using Python and Shell scripting.

Financial data scraping and analysis using Machine Learning models. Built automated pipelines for collecting and processing market data.

Sir Sandford Fleming College

Guided students in network configuration, debugging techniques, and lab equipment handling. Helped shape the next generation of IT professionals.